Our removalists rung the office the other day from Melbourne where they were finishing up a job for one our apparently highly satisfied clients and the driver asked “the client wants to give us a $200 tip each, can we take it, it seems like too much”. When we got over the immense tip Ben asked why are they tipping you so much and the driver responded “they said you under quoted the competition by $1500 and they are thrilled with the service”. Ben told them to keep the tip and shout themselves a nice dinner when they knock off. Its pretty flattering when a client is that happy with your service.
Posted by Corey Smith