Last week we had a interesting customer that is worth writing about, his name was Mark. Mark loved our interstate removals quote which was priced as a backloading service from Melbourne to Adelaide, and was ready to book within the first 10 minutes of contact with us. When Mark asked how and when he has to pay his bill, he was told we charge the full amount up front upon acceptance of our quote.
Mark had a problem with this; he did not want to pay the whole bill up front but rather half upon pick up and half upon delivery. After an explanation of why we could not agree to this kind of payment plan, Mark decided to ring around until he found an Interstate removalist in Melbourne who would .
Half a day later Mark called back laughing. He said to our salesman that all the Interstate removalists he called charge up front, the only difference being the others were rude about it and more expensive.
Moral of the story. All interstate furniture removals companies and backloading companies in Adelaide and Melbourne charge up front to protect themselves, so service and price should be the only factors you look at when deciding on what interstate removals company to use.
Posted by Corey Smith